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Low credit alerts let you know when your workspace is running low on credits, so you can top up before enrichments are interrupted.

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How it works

You define a credit threshold. When your workspace balance drops below that number, the workspace owner receives an email notification. This gives you time to purchase additional credits before any running enrichments fail.

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Setting up an alert

1

Open workspace settings

Click the arrow next to your workspace name in the top-left corner, then select Settings.
2

Find the credit alert section

Navigate to the Billing or Usage section in settings.
3

Set your threshold

Enter the credit balance at which you want to be notified. For example, setting it to 500 means you get an email when your balance drops below 500 credits.
4

Save

The alert is now active.

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Things to know

  • Low credit alerts are off by default. You need to enable them manually.
  • Only the workspace owner receives the notification email.
  • The alert fires once when the balance crosses the threshold. It does not send repeated emails unless the balance recovers and drops again.

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What to do when you get an alert

When you receive a low credit notification, you can purchase additional credit packs from your workspace settings. Credit add-ons require an active subscription and expire 3 months after purchase. For a full breakdown of how credits work, see Credits and billing.

Credits & billing

Understand credit costs and usage

Workspace settings

Manage your workspace configuration